For District Admins: Setting up and enabling Advanced Email features

Click Here For An Introduction to Scoir's Advanced Email Integration

Your email domain

Please note: Your school’s IT administrator will also need to update your DNS configuration in your domain manager portal by adding the text records we provide.

Your domain is the part of an email address that comes after the "@" symbol. For personal emails, it’s often gmail.com, outlook.com or yahoo.com. Businesses, organizations, and institutions on the other hand usually have their own email domain. As an example, the domain used by Scoir employees for sending emails is scoir.com.

For example purposes we will use abchighschool.org.

Verifying your email domain

Please note: Before adding your domain as outlined in the step below, first verify the correct domain or sub-domain for your school.

Verifying your email domain allows us to connect your domain for communication through Scoir. This requires adding your email domain and having someone from your administration or IT team update your DNS configuration with the provided records.

Step 1: Enter Your School’s Domain
  1. In Scoir, go to More > Account Settings
  2. Scroll down to the Advanced Email section
  3. Type your school’s domain in the text box and click the checkmark to save
Step 2: Update DNS configuration

Once you enter the domain, you’ll see two options for sharing the DNS records with your IT team in order for them to update the DNS configuration:

Option 1: Access Text Records

Use this option to view and copy the DNS text records. You can either update your DNS configuration directly or email the records to your IT administrator.

Option 2: Send as Email

Select this option if you’d like Scoir to send the DNS text records directly to your IT administrator. Simply enter their first and last name, along with their email address.

Scoir will email the DNS records with a summary of Scoir and instructions for the recipient. You’ll be Cc’d on this email for reference (see example of email below).

Update the DNS configuration

​Here’s a quick how-to video that shows Scoir updating our DNS configuration for a similar purpose. We authorized a third party vendor to send mass emails through our domain so the emails received are branded Scoir (@scoir.com) and so the receiving Email Service Providers don’t flag those messages as spam.

Frequently asked questions

What domain should we use to verify?

That decision is really up to your district. Generally, the IT administrator at your district or the IT services company that your school uses will drive this decision.

With that said, Scoir recommends using a subdomain, like "mail.abchighschool.org", in order to protect your root domain (e.g. abchighschool.org) from being flagged as spam. The root domain can be used, but it increases the likelihood of possible issues with that domain.

As an example, automated emails that are sent from Scoir to you and your students/parents are sent through a Scoir subdomain: mail.scoir.com. This is done to protect our root domain, scoir.com, in the event the automated emails are flagged as spam by the recipient or by the recipient’s Email Service Provider.

Why does my school need to verify its domain before we can send emails from that domain?

This verification allows emails to reach the intended recipient, rather than run the risk of being marked as spam by the recipient’s Email Service Provider (e.g. Gmail, Yahoo, AOL, iCloud, and Zoho). Additionally, it maintains Scoir’s reputation as a platform sending communication on behalf of customers (you and your school!)

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For District Admins: District communications

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